Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Mailing or property address

• Email address

• Telephone and mobile phone numbers

• Information submitted through our website contact forms

• Information related to properties, leasing inquiries, maintenance requests, property management services, or other communications with us

We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information, and information about how you interact with our website.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests

• Provide property management and real estate services

• Communicate with property owners, tenants, applicants, vendors, and other customers

• Coordinate maintenance, repairs, inspections, appointments, and property access

• Communicate regarding leasing and rental properties

• Provide updates regarding properties, accounts, or services

• Send text messages, emails, and other communications related to our services

• Improve our website, services, and customer experience

• Comply with applicable laws and legal requirements

Text Messaging and SMS Communications

If you provide your mobile phone number and consent to receive text messages from BWG Realty Group, we may use SMS messaging to communicate with you regarding property management services, maintenance, leasing, appointments, property updates, account-related matters, and other communications related to our business relationship.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to a text message from us. After you send STOP, you will receive no further SMS messages from us unless you subsequently provide consent to receive them again.

For assistance with SMS communications, reply HELP or contact us using the information provided on our website.

No mobile opt-in or text message consent will be shared with third parties or affiliates for their own marketing or promotional purposes.

How We Obtain SMS Consent

SMS consent may be obtained when you voluntarily provide your mobile phone number and affirmatively agree to receive text messages from BWG Realty Group.

Depending on the circumstances, consent may be provided through a website form, written form, electronic communication, or other direct communication with BWG Realty Group.

Providing consent to receive text messages is not a condition of purchasing goods or services from BWG Realty Group.

Sharing of Information

We may share personal information with service providers and other parties when reasonably necessary to provide our services, operate our business, communicate with you, maintain our website and technology systems, or comply with legal obligations.

We do not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Choices

You may contact us to request information about the personal information we maintain about you or to request that we update or correct inaccurate information, subject to applicable law.

You may also unsubscribe from marketing emails by using the unsubscribe instructions included in those communications.

For SMS communications, you may reply STOP at any time to opt out.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

BWG Realty Group
3815 W Olive #101, Burbank, CA
818-330-4227
team@bwgrealtygroup.com
www.bwgrealtygroup.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.